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#systemsthinking

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John Perkins, author of Confessions of an Economic Hitman, has a little contact form on his website mediated by goddamn Squarespace. But I still used it to write to him to ask, "Don't you think the obvious thing is for the left to unite internationally and leverage mass labor and economic power to insist on the institution of a real Global Surplus Recycling Mechanism at the IMF and World Bank now, like John Keynes originally proposed at Bretton Woods?"

Quickly, and apparently without much thought, he replied that the IMF and World Bank were dictatorial and not worth our focus in confronting the rise of fascism. BUT THE POINT IS THAT WE USE THE ONLY LEVERAGE WE HAVE AS THE POOR AND WORKING CLASS MASSES TO DEMAND A TRANSFORMATION OF THE TOP DICTATORSHIP SO THAT THERE IS NO LONGER A TOP DICTATORSHIP, AND INSTEAD, A FUNCTIONAL, TRANSPARENT, PUBLIC UNION OF EQUALS THANKS TO FAIR, EGALITARIAN SURPLUS REGULTION, WHICH HAS STILL NOT BEEN TRIED.

DOES NO ONE UNDERSTAND ME?!

Replied in thread

@vfrmedia @frantictdrinker largely agree but evidence shows it’s not that frontline staff aren’t skilled enough, it’s that they’re systemically deskilled

Functional specialisation & the drive for so-called productivity gains means decision makers are shut in a back office & customer service staff are given the impossible job of serving the public without any ability to do anything but pass messages on, a process that, by design, causes errors